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FREE Help!
When should you use this service?
This is for when you have already
made a decision to purchase one of the 24 CRM's from Gary's site, and just have a few
questions about that specific product before
doing so. Call Gary to get your questions answered.
The whole point of this option is that you are no longer comparing. You are
ready. You just have some specific questions. If you are waffling between
two or three different CRM's, this option is not for you because it will take
longer than 10 minutes. You are more than welcome to take longer than 10
minutes, but please realize you will then be billed for the
consultation option and be rebated when you
purchase.
Some examples of questions which are not for this
option as they will more than likely take more than 10 minutes:
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Do you think this product is a good choice?
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Is this the best one for my needs?
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Is this better than the other one?
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Are there any others that do this that are cheaper?
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Is their customer service good?
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Is this easy to learn and use?
Why use Gary?
Among the many other reasons which follow, there is literally nowhere else
in the world to get
knowledgeable unbiased advice!
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Gary has trained agents and teams on CRM online and
on-site all over the US and Canada for over a decade
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RE CRM companies hire Gary for his expertise to help
them develop their products for $150 an hour
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Gary has spent over
200 hours with the CEO's of almost all of the 40 Real Estate CRM vendors over the last two
years, compiling the Real Estate CRM Comparison Matrix
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Gary sold 43 homes in his last year of residential
resale, then went on to round out his knowledge of the industry by being a community sales manager for new construction, and
then a mortgage loan
originator. He knows this industry from being in it!
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Gary's experience
with Real Estate Specific Contact Management and CRM products begins with Howard & Friends
(DOS), Real
Estate Specialist (DOS), and Top Producer (DOS) in 1989.
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Gary was the roving technology consultant for over 100
offices and 1,800 agents in the RE/MAX SEPA & DE Region
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Prior to that Gary was a computer technician and
then a computer operations manager
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Gary was the ONLY person authorized by
Top Producer®
to sell both their product,
and AgentOffice®,
their primary competitor, until 2008 Why? Gary is trusted to be fair & objective
by the two leading RE CRM companies, because he has earned that reputation in Real Estate
technology internationally since 1998.
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Gary has been using,
helping with and learning about RE CRM since 1989 online, on list-servs
and forums, in e-mail, on Blogs, on the phone, and on his Web site.
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Gary has had
literally thousands of conversations with groups of agents and individual agents
discussing their experiences with many Real Estate CRM products over the years
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Gary's Bio
Here is what top agents around
the country have to say!
A
Real Talk
post:
(Real Talk is a "list-serv" comprised of over
50,000 members)
I've been on RealTalk for several years now and I
have to say there are many fine people who post and many fine vendors, but in
all the land Gary David Hall is at the top of the heap (sorry Saul, you'll
have to take a mere 2nd spot today :) ). When you need to define customer
service, call or email Gary. He will show you what it means! Somebody who goes
above and beyond whether they make a nickel or not.
Thanks
again for the help Gary!
A
Real Talk
post:
(Real Talk is a "list-serv" comprised of over
50,000 members)
Michael wrote:
Can anyone tell me
their experiences with Top Producer and/or ACT? Or does anyone have any other
products that they would recommend instead...?
Don responds:
I was a long time
(15 years) ACT user. The last decent version of ACT was 6.0. Since that release
Sage bought Act and basically destroyed a great product. Their first "new"
version (Act 2005) was so bad that no one could make it work...Act 2006 wasn't
much better...2007 is so convoluted that ACT consultants suggest hiring a
consultant to install the software. I spent 9 months trying to get ACT
2007 to work properly & finally threw in the towel.
Through this list I
was introduced to Gary David Hall
http://www.garydavidhall.com/ and have found him to be a true guru when it
comes to contact management software. He sells them all: Act, Top Producer,
Agent Office etc.
Not only is Gary
knowledgeable, but he has taken the time to listen to my needs, offer solid
suggestions, provide working copies of the leading contact management software
on a trial basis and finally I settled on Agent Office, Version 10 which I
purchased directly from Gary's web site.
When I was ready to
convert my 800+ contacts from Act to Agent Office, Gary was there...logging on
to my computer via the internet to assist in getting the new software set up &
the Act files moved over.
Gary offers
additional help in maximizing the Agent Office software which I plan to avail
myself of soon.
I've only been
using Agent Office for less than a month, but it works! It also runs circles
around Act.
P.S. I'm not on
Gary's payroll...... just a happy customer.
Kind regards to
all,
Don N. Nelson
A
Real Talk
post:
(Real Talk is a "list-serv" comprised of over
50,000 members)
"I just wanted to
share with everyone that I spoke with Gary last week about changing my contact
management software after he answered a post of mine here. Gary was easy to talk
with, gave me plenty of time to explain my entire situation and set-up, and
directed me to several different options giving me pros and cons to each.
Ultimately, we arrived at a solution together, which I think is the best for me.
Thank you, Gary for your excellent, unbiased help and for taking the time to
understand my situation before making recommendations. I highly recommend Gary
to everyone here. He is an excellent resource as most who have been members of
this listserv know. I sincerely appreciate your consultant approach to my
challenge. Thanks, again, Gary!!!"
Steve Rupp, Realtor,
Broker-Associate,
ABR, ASR, CNHS, CRS,
e-PRO, GRI, RFS, SRES
Some kind words from someone that bought one
product from Gary, did not like it, returned it, and didn't know Gary could also
sell her Top Producer:
"Your professionalism is outstanding. I am very
impressed by your willingness to "Make Things Right". It is rare in today's
world. I would love to know more about what you do and who you are
affiliated with. I have signed up with Top Producer and am very happy with
the system. I am currently looking at Real........... If you have an
affiliation with them or another lead system, please let me know. I would
love to continue some sort of business with you as you have earned my
trust. You must have similar standards to mine and the Core Values I live
by. There should be more people like you out there. I have also shared your
information and standards with many agents in my workshops & offices. I have
referred several people over to Top Producer that have signed up after
seeing my presentations. Would you gain from me referring them to you
instead to get them on with Top Producer?
Thank You again and I truly hope we can have
dealings in the future in some format."
A
Real Talk
post:
Go ahead and
call. I wasn't sure which CRM prouct I wanted to go with, only that I knew I
needed to find something. On Gary's web site there is an option to call and
speak with someone or email. I sent an email, briefly explaining what I
thought I needed and a little about what I wanted now and in the future from
my business. Within 15 minutes I got a call back. We spoke for a few minutes
determined the program that would best work for me. He directed me to a site
where I could view a version of the program and Gary demonstrated the program for
me. It was probably a 20 minute conversation. No hard sell, just
information.
Because Gary does
not just represent one company, he is able to answer your questions honestly
and without a thought of his compensation. This is exactly what I needed as
I was not sure which program would work best for me.
As a side note-
when I made a similar post in the past, I did get several helpful off line
responses- thank you to those. However I also got an email from someone
who's first email came through as "John Doe" offering his services as a rep
from company XYZ and a hard sell as to why I should purchase through him. As
my original post was requesting a site where I could get unbiased
comparisons about the various programs, I felt this particular response was
very inappropriate. Give Gary a call. And good luck to you.
Kris Coutant
Gary, I can't thank you enough for helping me
understand the role technology would play in increasing my sales and
systems. The time that you spent pulling all the loose ends together for me,
and explaining and simplifying it all has proven to be invaluable. I have
gone from throwing internet leads in the trash, to being the first one to
respond. The familiarity that you have with the products real estate
professional's use, helps what was once overwhelming become fun and
exciting. Thanks again.
Leslie
McDonnell - RE/MAX Suburban, #1 RE/MAX Agent in Illinois - 2004
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