Agent Office APP Interface

Uninstall Procedure

Courtesy of 'Dan Ranney' - Online Agent Users Group

Q - Hi All. I just upgraded my laptop and installed version 7.0 Everything installed fine. I restored and have all my data. My MLS is Innovia and I installed the Palm Innovia. My APP interface in my hotsync does not have any of the Agent conduits there. I tried to re-install the interface and I get a message that says I have a newer version of the interface installed and it stops installing. I tried to un-install the interface and I get the same message any help?

A - If you installed v7.0, then browse to the following folder:

C:\OLS

In that folder you should have the following two files:

AGNTADCN.DLL
AGNTDTCN.DLL

Delete those two files, then try uninstalling the APP Interface again. Once it is uninstalled, reinstall it, which should put the Agent Contacts and Agent Activities conduits in your Hotsync Manager.

Note: If the folder C:\OLS does not exist, then check C:\Program Files\AgentOffice.

 

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