Agentdesks Vital Statistics:
Out of beta & started selling: 2015
Parent company: Agentdesks
What kind of sales is this for?: agent, team, residential, rentals
Support: 24/7 in app messaging and by email – firstname.lastname@example.org
Have you used this CRM? Rate it – but please be professional. Thanks!
Agentdesks has a nice new clean look typical of the styles coming out more recently in Real Estate CRMs.
They also have apps for Android and iPhone that are currently free. The desktop version is not.
You can get the iPhone App by clicking here.
You can get the Android app by clicking here.
Unique or Notable Features
Mobile Interface – Here’s an interesting twist. According to Agentdesks, 80% of the time spent in it is on the mobile version! The usage statistics show that the majority of Agentdesks users only use the desktop version for an hour or so each day at the beginning or end of the day. The rest of the time they are using the mobile version on their phone. That’s just fine by Agentdesks because that’s what they’re shooting for.
♥Live Chat Widget – Best in Class – Very cool idea that is unique in the industry. Agentdesks provides you with the source code necessary to provide a Live Chat box on your web site. If someone uses it, you can respond from within Agenttdesks and have a record of all your interactions.
♥Buyer Requirements/Preferences – Best on Class! This is a great little idea. When you add a buyer prospect it asks you if you want to send a questionnaire to the prospect to ask them their preferences. They then receive an email which asks them to share their preferences by clicking on a link to take them to the form. These preferences then become available to the system. This allows you to search your database for matching listings. That’s been done but not often. The next step is unique though. See below for the next step.
Agent Referral Network – I’ve seen this once or twice before and it’s a good concept if there are enough users. That does tend to be the big if though. That said, they have a few elements that comprise this feature.
- Buyer’s/Renter’s requirements are entered manually or by them completing the requirements form (see that feature)
- Other agents using Agentdesks can be invited to participate
- You can run a search of your own database to see if any of your buyers match any of your properties.
So what happens is that any time yo have a property in your database, other agents can match their buyers to your properties, or vice versa. Many MLS’ have this same capabillity but remember that half of the users of this CRM are not in North America and have no MLS so this is just what is needed.
♥Gmail Email Integration – Best in Class! This is unique in the industry and may well end up being offered by many. Every other CRM that integrates with Gmail essentially does one thing. It stores emails with the contact record. Agentdesks takes it a huge step further. It actually integrates Gmails inbox into the inbox in Agentdesks! So you can send and receive email using Gmail from within Agentdesks. That saves time!
Rentals – If you’re a real estate agent and you’re not in North America, you probably do plenty of rentals as well as sales. It’s very common in Europe. So because Agentdesks has such a large percentage of users overseas, it only makes sense to have a Rental section. This also ties in with the user base agent network so other agents can be made aware of your new rental as soon as put it in Agentdesks.
How does Agentdesks stack up with other popular features?
Phone/Tablet – Synchs to address book and calendar on phones
Lead Capture – With web form, API and email parsing
New Lead Display – Displayed as new contacts in the contact screen and there is a notification icon on every screen
Lead Notification – By email, phone, and in-app notification
Team Capabilities – Contacts, listings and sales can be seen by all or only by the owners of them.
Buyer Home Search – Capable of storing buyer requirements and searching them.
Internal email software: No, but see next item.
E-mail stored with contact record – Integrates with Gmail internally. You can send and receive email using Gmail from within Agentdesks.
Blast Email – No
Email campaign reporting: No
Capable of building email drip campaigns: No
Capable of building activity plans: No
Included Template Content – No
Social Media – No. They have a separate app for Open House that integrates with Facebook and Twitter.
Call Center – No
Lockbox Manager – No
If you’re on the fence about it, don’t be bashful. I’ll be happy to do a live online screen sharing demo to show you some of the great features of this CRM. – Gary David Hall
Do a screen sharing session with me and see this product or any others in which you may be interested.
They offer a 30 day free trial. You get 60 days when you use Promo Code – ADPC30D. The price is $15/mo. for one agent for the Agent Package. Teams would get the Enterprise package starting at $30/mo. for 1 – 2 agents, and the pricing is them scaled to how many agents will be using it. The Enterprise Package also includes:
- Sales Person Tracking
- Assign Clients
- Shared Properties List
- Property Check in
- All the features from Agent plan
Have a question? Click here and ask away!