Gary David Hall speaks at Cyber Professionals conference in Pittsburgh about CRM solutions.

What an incredible group of people! When I was invited, I was given a Web site to go to, to see who the members of this group were. When I saw the names, and realized that I knew, or knew of at least half of them, I jumped at the chance. The list included people […]

Top Producer 8i – What’s different from Top Producer 7i?

Following is a list of the core differences, as communicated to me by Top Producer. If you have any questions about other things it may or may not do, feel free to e-mail me about them. Technology: Top Producer 7i is based on Microsoft Java technology which does not come installed on new computers. Microsoft’s […]

Don’t make assumptions, when it comes to evaluating CRM’s

Finding the right CRM (Customer Relationship Management – often called “Contact Management”) solution, is getting more and more difficult all the time. There are literally dozens of choices. It takes hours to evaluate each one, to get only a cursory sense of how closely it matches your needs. The biggest mistake I see people make […]

Backing up? Ignorance is NOT bliss!

By ignorant, I mean someone who has never “gotten burned” by not having a backup. You will never find a more devoted “backer-upperer” than someone who has lost hundreds of hours of work, and/or their “people inventory” – their contacts. It’s one of the most painful lessons you will ever learn in your life. In this […]

Top Producer 8i

For those of you who are curious to hear any new bit of information that’s out there on it, here are a few from Top Producer’s customer service manager, from Real Talk. “One of the biggest benefits to the online version is going to be realized by our subscribers again this year; upgrades and enhancements are no […]

Top Producer 7i Campus & Free Blogs for Top Producer Web site users

Courtesy of another user group I’m on: Top Producer 7i Campus Beta has now gone live and can be visited athttp://www.topproducercampus.com./ This is a free service that is intended to provide support for Top Producer 7i users as well as an opportunity for you to participate by asking questions, giving feedback and sharing ideas and tips […]